McQueen77
Banned
I have read a lot of threads on this topic and this seems common enough of a problem that the resolution to my specific problem warranted it's own thread. Like a few other posters on this board who had similar issues (who have been very helpful), the purpose of the post is to assure people having problems with wind noise coming from passenger door seals, door rattles, misc. rattles and B-Pillar creaking and ticking, that there is a potential fix if you are persistent and your car's mileage is low enough that all of this is covered under warranty.
Brought the car back in on Monday to VW Pasadena so that they could have a second crack at fixing these problems. The first time I brought it in, the striker plate adjustment actually seemed to make the problem(s) worse. The service manager, Norm, was prompt and helpful and got me into a loaner/rental Monday afternoon. The car was a total bummer: Chevy Malibu, just a massive bummer of a car. After a quick road test with a tech they said they would pressurize the cabin and use a mic and headset to isolate the area the noise was coming from etc. I also explained the door rattles and the guy told me that this is a common problem in that the models come new from the factory 'under-greased' and that its common for them at the 10k miles service to re-lube and grease all the latches, seals etc. due to similar complaints. He noticed the lithium grease that I had applied and said he was going to clean that off and apply their factory silicone grease (Krytox I believe - about $30 p/tube) etc. Drove the piece of crap Malibu around for 4 days and then got the GTI back today. Everything was fixed and it felt inside, for the first time, like a new car. This is basically what the report says that I got back:
----------------------------------------------------------
- Right door seals have internal fault - 57631900 - Front door seal remove and reinstall - 65 War
1 5k3-837-432-B-5Ap Channel
1 5k3-867-911-A-9B9 Door Seal
64451950 Front Door Window Guide Remove and Reinstall
57301960 Door Assembly Carrier Remove and Reinstall
70591900 Front Door Trim Panel Remove and Reinstall
Found plastic clip inside driver's side door trim, reinstalled, secured trim
Vehicle Operating per manufacturer design
-----------------------------------------------------------
I also noticed they applied the silicone grease to all the door latches & around some b-pillar seals. The car is dead quiet inside now and I am really happy. All was covered under warranty, which is a good thing as I imagine that I would have gotten railed on cost for parts and labor if I had more miles on the car. So for those going through this problem and have 12k miles or less, I would recommend being persistent and leaving it at the dealer as long as it takes to get it fixed. Anyone in the LA area, I would recommend VW Pasadena. Hope this helps someone.
Brought the car back in on Monday to VW Pasadena so that they could have a second crack at fixing these problems. The first time I brought it in, the striker plate adjustment actually seemed to make the problem(s) worse. The service manager, Norm, was prompt and helpful and got me into a loaner/rental Monday afternoon. The car was a total bummer: Chevy Malibu, just a massive bummer of a car. After a quick road test with a tech they said they would pressurize the cabin and use a mic and headset to isolate the area the noise was coming from etc. I also explained the door rattles and the guy told me that this is a common problem in that the models come new from the factory 'under-greased' and that its common for them at the 10k miles service to re-lube and grease all the latches, seals etc. due to similar complaints. He noticed the lithium grease that I had applied and said he was going to clean that off and apply their factory silicone grease (Krytox I believe - about $30 p/tube) etc. Drove the piece of crap Malibu around for 4 days and then got the GTI back today. Everything was fixed and it felt inside, for the first time, like a new car. This is basically what the report says that I got back:
----------------------------------------------------------
- Right door seals have internal fault - 57631900 - Front door seal remove and reinstall - 65 War
1 5k3-837-432-B-5Ap Channel
1 5k3-867-911-A-9B9 Door Seal
64451950 Front Door Window Guide Remove and Reinstall
57301960 Door Assembly Carrier Remove and Reinstall
70591900 Front Door Trim Panel Remove and Reinstall
Found plastic clip inside driver's side door trim, reinstalled, secured trim
Vehicle Operating per manufacturer design
-----------------------------------------------------------
I also noticed they applied the silicone grease to all the door latches & around some b-pillar seals. The car is dead quiet inside now and I am really happy. All was covered under warranty, which is a good thing as I imagine that I would have gotten railed on cost for parts and labor if I had more miles on the car. So for those going through this problem and have 12k miles or less, I would recommend being persistent and leaving it at the dealer as long as it takes to get it fixed. Anyone in the LA area, I would recommend VW Pasadena. Hope this helps someone.