Irishbri
Go Kart Champion
Maybe, but they have a guy working there with an MK5 and I believe he may be all the way down on a set of Konis, and I remember him saying the techs did a majority of his work.
Their reason for not doing my alignment was, 'the ride height of the car was uneven all the way around.' My immediate response was, the measurement was perfect, I even checked it myself. Additionally, the garage (BanchWerks) that installed them also triple checked their work! I asked them if they measured themselves, and they denied and still refused my alignment.
This was awhile back, but I had a reputable tuning shop install and adjust my coilovers. I went to the dealership to see how they'd react to mods, and they failed the test..
Sorry for your bad experience man. But other than the fact that they couldnt accommodate your car in their alignment set up, did they refuse service due to any other mechanical mods?